What Is It?
Customer relationship management (CRM) is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company’s website, telephone, email, live chat, marketing materials and more recently, social media. Through the CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater to their needs. More info about CRM definition, visit Wikipedia.
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What are the features?
Who Can Use?
- Public : We use Cloud Service. We can serve upto 10.000 Clients.
- Our Partner
Want To Try?
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